The Welcoming Center hiring Senior Director of Work Readiness.

Monday, August 12, 2024 4:56 PM | Rob Sheppard (Administrator)

The Welcoming Center is hiring a Senior Director of Work Readiness.


JOB DESCRIPTION 

Summary/objective

The Senior Director of Work Readiness will manage and direct workforce training programs and staff and coordinate work readiness programming at the Welcoming Center, ensuring that program implementation decisions are driven by the organization’s mission and values to support an inclusive workforce development strategy. The goal of TWC’s work readiness programming is to ensure that any immigrant or refugee, irrespective of education level, profession or skill attainment, can get assistance from the organization to gain pathways to upward economic mobility.



Essential functions

  • In all duties, demonstrates a commitment to organizational core values which uplift the skills,experiences, and aspirations of program participants and recognize their role as agents of the change they seek.
  • Ensure ongoing programmatic excellence. This includes overseeing implementation of programspursuant to organizational strategic plan goals, including managing timelines and resources needed to achieve program and organizational goals and developing and managing systems to meet funder outcome goals
  • Ensuring work readiness programming is accessible to all potential participants and strategically ensuring that language accessibility it not a barrier to appropriate program participation
  • Lead and support the development of external partnerships that further the mission and goals of the organization as it relates to work readiness.  This includes being attuned to organizational relationships with the corporate community to discern workforce needs and occupational requirements. Working across the organization, oversee Employer Engagement Coordinator to ensure a holistic approach towards employer engagement that includes volunteer opportunities, corporate philanthropy and leveraging communication opportunities.
  • Lead staff through developing annual programmatic goals and the commensurate Workforce Development division budget, including operating budget for programming; Regular review and approval of programming expenditures.
  • Use data to drive decisions and encourage staff to use data to drive decisions; monitor and improve performance to achieve intended program outcomes.
  • Ensure organizational compliance with relevant governmental and grant-funder regulations.
  • Oversee and aid in the development of staff of each workforce development program as they balance providing individualized participant support and broader program planning, delivery and evaluation. Provide oversight and feedback to encourage staff to work toward personal and program goals.
  • Liaise with the Development and Communication team in efforts to provide relevant programming information to be used for external audiences, fundraising, participant outreach, and all aspects of stakeholder engagement.  
  • Collaborate closely with the Director of English for Speakers of Other Languages (ESOL) to ensure that all jobseekers coming through Welcoming Center programming are supported with job placement assistance and wrap around participant support services.
  • Collaborate closely with the Chief Operating Officer, the Director of English for Speakers of Other Languages, and Director for Strategy and Evaluation, to ensure that program design, content and delivery are aligned with organizational standards and continue to support an internal culture of learning and innovation. Ensure that data collection and evaluation of all programs that is consistent and ongoing.
  • Collaborate closely with Director of Community Leadership to ensure all alumni engagement and participant feedback activities in the Workforce Division align with best practices, core values, and the organization’s mission.
  • Pursue learning activities and opportunities to stay current in understanding the workforce development landscape in the region and how the Work Readiness division of the organization fits into and responds to it.
  • Invest time and energy in learning about workforce development best practices – especially regarding adults, ELLs, and immigrants.  Provide opportunity for sharing that knowledge with staff and direct reports.
  • Identify opportunities for: institutional partnership or collaboration; philanthropic and governmental support; and policy advocacy; and pursue such opportunities upon consultation with leadership.

Read the full Job Description on Indeed


PennTESOL East is a professional, non-profit association dedicated to the improvement and advancement of English language teaching in eastern Pennsylvania.


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